Shipping & Returns


SHIPPING

UK shipping starts at £1.55

European shipping starts at £3.60

Rest of the world shipping starts at £4.60

You can check the shipping cost of items in your cart at any time by accessing your cart, then scrolling down to the Shipping Rates section.

We ship orders in 1 - 3 working days of receiving payment.

Orders are shipped by standard 2nd Class post within the UK, and standard Air Mail for orders outside the UK.

These standard services do not include a tracking number, however there is a number of shipping upgrades available at checkout. Within the UK you can upgrade to 1st Class shipping or 1st Class Signed For shipping (this includes a tracking number). For orders outside the UK, you can upgrade to Tracked Shipping (this includes a tracking number).

If you are outside the UK, please note that your package may incur customs or import taxes. These costs are not included in the price of your order.

PAYMENT METHODS

We accept payment by credit/debit card and Paypal.

Payments are securely processed by Shopify.

RETURNS

If you would like to return an item for any reason, please contact us within 14 days of delivery. Items must be returned within 28 days of delivery.

Please note that personalised jewellery can only be returned if it is faulty.

A refund will be issued within five working days of us receiving the returned item.

You can contact us by email at info@RoseAndRabbitDesigns.com or via our Contact Form.